A new WordPress web platform for a future thinking energy company.
Sutton Decentralised Energy Network were looking to overhaul the existing architecture and user journey of the site to provide a better experience for their customers.
The idea was to use data and feedback from customers to
re-structure the website to serve users the most in-demand content when landing on the homepage. One of the other key features was to present the tariffs and billing options to customers in a more elegant way.
Increase in platform traffic
Decrease in customer
complaints and queriers
Increase in session duration